Innovations such as self-driving cars and voice activated assistants, for example Amazon’s Alexa or Apple’s Siri, are increasingly becoming the new norm. “Smart Automation” is increasingly becoming the focus for the technology industry. As society evolves to understand and accept these changes, it’s important to understand that “Smart Automation” is very different than simple “Automation”.
Smart Automation combines a deep understanding of workflow with robust granular data to allow highly efficient, accurate, and controlled decisions to be made. For example, “Automation” is represented by the standard cruise control that maintains a car’s speed. Alternatively, “Smart Automation” is the autopilot or enhanced cruise control systems that use cameras, radar and sonar to read and understand the immediate environment.
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